This page contains our User Satisfaction Survey for Ottobock’s C-Leg. If you are currently a C-Leg user or have been one previously, please share your experiences in this short survey to help others make more informed decisions.
We received 19 responses to our initial survey request, which is a pretty good response. But we’ll need hundreds to draw reliable conclusions, so please consider the following as preliminary results. We’re providing only rudimentary analysis for the same reason.
When Did You Start Using a C-Leg?
Nearly 2/3 of respondents started using the C-Leg within the past 5 years:
How Satisfied Are You With It?
C-Leg users are clearly satisfied customers, as all respondents said they were either very happy or moderately happy with the device.
These results match what we hear anecdotally. They are also not overly surprising given the C-Leg’s 20+ year lifespan and its evolution over that period.
How Many Times Did You Have It Repaired?
We’re not as impressed with the repair statistics, in that if 1/4 of car purchasers had to put their car in for multiple repairs, it would be considered a quality problem. However, we’ll need a lot more data covering all bionic knees before we’ll know if this was good or bad relative to the competition.
Will You Buy Another C-Leg on Your Next Upgrade Cycle?
What’s impressive here is that none of the existing customers said they would not buy again. This is consistent with the overall high level of satisfaction.
For more information on why we’re conducting these surveys, please see Seeking User Feedback on Bionic Limbs.
Click here for our main article on the C-Leg.
For more information on bionic legs & feet in general, see our complete guide.